HME/DME Software

HME/DME workflow software solutions

What is HDMS for HME/DME Companies?

Healthcare Data Management System (HDMS) software helps Home Medical Equipment and DME companies streamline their operations, improve efficiency, and enhance patient care. HDMS offers a robust suite of tools for managing key aspects of HME business operations, including patient intake, order processing, inventory management, billing, and compliance tracking. With its ability to integrate workflows, the software automates time-consuming tasks, reduces errors, and ensures timely claims submissions for faster reimbursements.

Home Medical Equipment (HME)
Durable Medical Equipment (DME)

HDMS has been developed for the HME/DME industry. The some of the components, in HDMS are; order management & tracking, inventory management, billing & compliance, workflow automation, customer support, integration capabilities, equipment maintenance & service scheduling, and security & data privacy.

Retail DME

With a focus on customer convenience and accessibility, HDMS’ retail DME help providers operate storefronts or online platforms, offering a wide range of products alongside personalized support and guidance. Effective retail DME operations require streamlined inventory management, efficient billing processes, and excellent customer service to ensure a seamless experience for patients while maintaining regulatory compliance and operational profitability.

Mail Order

Many of our clients are global providers of mail-order supplies, such as diabetic testing, incontinence, wound care, ostomy, and urological products. Our expertise in these processes, and many others, allows us to deliver companion software designed to streamline workflows and support leaner, more efficient operations.

Prosthetic and Orthotic

HDMS is designed to meet the unique needs of providers specializing in custom-fit prosthetics and orthotics. This software streamlines the complex processes involved in patient care, including scheduling, documentation, and billing, while ensuring compliance with industry regulations. With features such as detailed patient records, custom order tracking, and precise inventory management, P&O DME software helps providers efficiently manage their workflows.

Billing

Simplify and streamline your HME/DME billing process with HDMS. Our advanced billing software and expert support empower HME/DME providers to stay compliant with evolving regulations while accelerating cash flow. From seamless claims submission to real-time denial management, our tools ensure accuracy and efficiency every step of the way. With features tailored specifically for HME/DME billing, you can focus on delivering exceptional patient care while we handle the complexities of coding, documentation, and payer requirements. Our solution also allows you to bill either the NCPDP or ANSI X12 Professional type transactions, depending on the patient’s benefit type. HDMS includes an extensive collection manager in addition to worksheet assignment Auto posting is available. HDMS has authorization management functionality & features.

Standard & Customized Reporting

Universal Software Solutions’ standard and customized reporting tools empower businesses to gain actionable insights tailored to their unique operational needs. Integrated within its software solutions, the reporting functionality allows users to create, modify, and schedule reports that align with specific business goals and regulatory requirements. From tracking financial performance and inventory trends to analyzing patient care metrics and claims processing efficiency, the standard & customized reporting features deliver data in a clear, meaningful format.

Patient Outreach

Universal’s patient outreach tools are designed to help healthcare providers enhance communication, improve patient engagement, and ensure continuity of care. Integrated within its software solutions, these features enable providers to automate reminders for appointments, order refills, and follow-ups, reducing missed opportunities and improving patient satisfaction. The platform supports multiple communication channels, including phone, email, and text messaging, allowing providers to connect with patients in their preferred method of contact.

Inventory

HDMS simplifies inventory management, whether for a single location or multiple locations. Whether it be a warehouse, supply closet, different locations, or even mobile inventory vehicles, HDMS calculates where all your inventory is located. It enables effortless generation of purchase orders and ensures smooth inventory transfers between locations. Inventory adjustments can be made. Within HDMS you are able to easily plan out your inventory.

Delivery Management

Delivery management, called Work Order Insight within HDMS, is where all pharmacy and HME/DME orders reside to manage accordingly. While in Work Order Insight, you are able to apply filters such as orders status, specific deliveries (FedEx, UPS, USPS, Dropship, and More), PV2 Checks, Order Verification, Confirmation of Deliveries, and much more.

Route Planner

The Route Planner is used to establish delivery routes for a series of orders that need to be delivered together, or are geographically close to each other. You can assign these routes to your delivery drivers, and print out a route sheet for them to follow during delivery.

HDMS Companions

WorkLogix is a comprehensive workflow management platform designed to optimize and streamline operations for healthcare providers, particularly in the Home Medical Equipment (HME), Durable Medical Equipment (DME), and Infusion Pharmacy industries.

Stowpoint is Universal’s advanced document management systems (DMS). Stowpoint provides a centralized platform to securely store, organize, and retrieve critical files, whether digital or scanned.

VendorLink adds products onto an order for a customer, dropship delivery method automatically populates the delivery method. It will automatically create PO’s to keep inventory accurate.

Elevate Your Healthcare Management Today

Request Demo